Frequently asked questions

Where do you deliver to?

McKenzie's Meats delivers anywhere in Sydney Metro Region and Canberra ACT.

What day do you deliver?

Sydney's Meat Days are Tuesday and Friday.
Delivery times are generally between 12 and 6pm.

Canberra's Meat Day is every Thursday.
Delivery times are generally mid-morning to early afternoon.

What if I'm not home to receive my box?

We deliver all our meat boxes in cooler bags with a gel pack. That means your box can be left in a safe place for up to 6 hours and your meat will stay fresh.

How do I return my cooler bag and frozen gel pack?

We recycle our cooler bags and gel packs, please leave them out on Meat Day and we will collect them to be reused.

Can I pick-up my meatbox instead?

Yep, you can pick-up in Sydney from 110/354 Eastern Valley Way Chatswood 2067 between 10.30am and 11.30am each Tuesday or Friday.
Pick-up is currently unavailable in Canberra.

Do I have to subscribe to an ongoing order?

Nope, you can either subscribe or purchase a one-off meatbox.
Subscribe and save 5%! Plus, you can set and forget and you'll never run out of meat again.

Is my meat sealed?

Yes, all our meat is tightly packed in individual bags meaning your products are always fresh and there's no risk of cross-contamination.

How long will my meat last in the fridge?

Your meat will stay fresh in the fridge for around one week.
We recommend freezing any meat you won't eat in your first week. You can defrost it by moving it from the freezer to fridge (this will take 24-48 hours) or by leaving it out (put it on a plate as there will be condensation).
Defrosted meat is super fresh, the quality won't be affected.

How much is delivery?

Delivery is free for orders over $250.
Orders under $250 incur a $25 delivery fee.

How do I set my order frequency?

You can set your frequency to be every week, every 2 weeks, every 3 weeks and so on...
Products have default frequencies of either every 1 week or every 2.
Simply order your product and once ordered you can update your frequency based on what suits you.

Can I swap some items in my meatbox?

Yes you can, email us at hello@mckenziesmeats.com.au and we will arrange it for you. If swapping products changes the cost of your meatbox we will let you know the price difference and apply it on our end.

What are the ingredients in your sausages?

*Gluten free
Beef, water, rice flour, salt, emulsifier (450), preservative (223), herbs and spices (minimal), texture vegetable protein.

What are the ingredients in your bacon?

*Gluten free
Pork (95%), Salt, Mineral salts (451, 45C, 452, 331), Antioxidant (316), Preservative (250), Natural Wood Smoke.

What are the ingredients in your premium beef mince?

Beef and beef fat only. No preservatives or any additives. 

Is our beef liver grass-fed?

Yes, it sure is.

Who provided your Halal Certification?

We are certified by the Halal Accreditation Authority, more information on this page: https://mckenziesmeats.com.au/pages/halal-certification

 

Got another question? 
Shoot me an email at hello@mckenziesmeats.com.au and I'll get back to you right away.

Better meat for a healthier life!

Tom.